About the Role
Location: West Mids
Additional Locations:
West Mids SARC’s
RemoteWorking pattern:
Home‑based with frequent travel across the Midlands and occasional national travel. Some exposure to sensitive information. This is a full time role. Hybrid working 2 days minimum per week onsite.
Salary: £40,000 to £43,000 based on experience.
Governance & Quality Manager – Midlands
Mountain Healthcare is a specialist provider delivering essential healthcare services across justice, custodial and forensic settings. We operate in highly regulated environments where clinical quality, governance and patient safety are paramount.
We’re recruiting an experienced Governance & Quality Manager to lead our regional governance agenda, ensure regulatory compliance, and keep services inspection‑ready at all times. Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).
Job Opportunity
In this role, you’ll:
Lead and strengthen the regional Quality & Governance Framework
Ensure compliance with CQC, NHSE Quality Standards, ISO15189, and Forensic Science Regulator Codes
Oversee internal audits, inspections, incident management and risk processes
Drive continuous improvement using audit, incident and KPI data
Support patient safety initiatives and uphold information governance requirements
Provide expert governance leadership, advice and training to operational teams
Essential Skills
About you:
You’ll have experience in governance or quality roles within regulated healthcare, with understanding of ISO standards, CQC compliance, audits, incident management and data analysis. You’ll be confident influencing at all levels and skilled at embedding robust governance in complex environments.
Must have a full Driving License with access to car.
DBS and Vetting required.
About Company
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.
Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference
Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Benefits
Company benefit
Enhanced sickness pay scheme
Enhanced Maternity Pay after 1 year’s service
Enhanced Neonatal/Adoption Pay after 1 year’s service
Well-being programme
Advanced rota planning for better work-life balance
6 weeks annual leave
Pension Scheme
Life Assurance
Apprenticeships
Employee Assistant Programme
Long Service/Team of the Month Awards
A range of accredited and CPD training courses and masterclasses
Funding for higher education courses after one years’ service