Position: Regional Quality Manager
Location: Hattersley or Preston with hybrid working available
Rate Guide: £65-70k (Neg DOE), car/allowance and excellent benefits package
Our Client: Is an integrated design and build provider working in the water sector. With over 1,000 staff working across eight regional centres, supporting six long-term water sector frameworks and two recently won frameworks, operating both as a sole contractor but also in joint ventures and alliances.
The Role: Our client is looking to strengthen their SHEQ Team with a Regional Quality Manager based at either Hattersley or Preston with hybrid working available.
You will report directly to the Head of SHEQ, and your role will cover the United Utilities Region.
Responsibilities: Manage and control quality across all areas of the framework.
Lead regional quality performance to achieve agreed standards (KPIs) and provide incisive monthly management information to deliver effective performance.
Oversee the collection, input, validation and analysis of regional quality data.
Support the input of quality data and insights into regional SHEQ, project and board reports.
Assist with client quality reporting requirements.
Develop and deliver a continuous improvement programme for quality performance, aligning to business SHEQ strategy, facilitated through advice, action & recommendations for change.
Embed an understanding of quality, its benefits and requirements across the framework in respect to company and client expectations.
Lead regional quality investigations, root cause analysis and reporting opportunities for quality issues to implement effective resolution, learnings and preventative actions.
Analyse current and future procedural needs of the business working with the central quality department.
Provide support on quality issues to all areas of the framework including construction delivery, proposals, commercial, procurement, business services and design.
Manage the resolution of findings and corrective actions to attain compliance, improve efficiency and support a ‘Right First Time’ culture.
Collaboratively work with relevant client representatives to oversee assurance, support initiatives and close out defects and non-conformances.
Provide training (or ensuring a suitable programme is developed and delivered) on quality topics, issues and business processes.
Implement and manage a robust regional quality assurance audit schedule.
Manage regional internal and external quality audits at all stages of the delivery process.
Lead the regional quality team to deliver their responsibilities.
Be responsible for regional quality communications and engagement opportunities, including the development of regional quality alerts in liaison with the Regional Head of SHEQ & National Quality Manager.
Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
Maintain a close relationship with the central quality team.
Lead regional quality investigations as required.
Experience: Essential:
Degree qualified; preferably in an engineering, technology, technical or personnel development topic (Considerable relevant experience will also be acceptable).
Approved Lead Quality auditor’s course from an IRCA accredited company.
Experienced in Quality Management.
Conversant in quality legislation & ISO 9001.
Proficient knowledge of Microsoft 365 applications/industry standard software packages.
CQI Membership at Practitioner (PCQI) or higher.
Desirable:
Background in the water/wastewater industry.
Knowledge of construction quality.
Familiarity with the ‘Get It Right First Time Initiative’ (GIRI).
Knowledge of investigation methodologies (e.g. Kelvin Top Set) and Quality Tools.
Line Management Experience.
EUSR Water Hygiene Card.
Package includes: A competitive salary
Car/car allowance (subject to role and level of position)
25 days holiday + Bank Holidays (with an additional 5 days available to buy)
Contribution Pension scheme
Life Assurance, Health Insurance, Private medical Insurance
And many more benefits including – cycle to work scheme, discounts and savings Hub, kids pass etc
Key Words:
Quality Manager
Head of Quality
Quality Management
Quality Engineering
Quality Assurance
Quality Performance
Quality Investigations
Root Cause Analysis
Construction
Lead Auditor
SHEQ
PCQI
Inspection
Right First Time
Water Treatment
Water Industry
Water Sector
Clean Water
Wastewater
Waste Water
Sewage
Utilities
Rail
Highways
Power Generation
Power Sector
Energy from Waste
Energy Sector
Infrastructure
Defence
Environment
Compliance
Audit
ISO 9001